Sales Chump

Some people have FAQ’s on their site, well ours will put a little twist on this and we will call them FO’s (Frequent Objections) or common objections.  We have broken it down by type of objection for your convenience.  We can explore each set of objections as a separate blog or article upon request and go further into detail.  You should contact us to let us know.

Customer Doesn’t See a Need Exists

• Not Interested
• We are satisfied with whom we have now
• Already have someone

Customer isn’t responsible or have authority

• My boss isn’t going to authorize this
• I have to consult with…
• That’s not my area
• We have to use so and so
• That person isn’t here anymore

Customer has some discomfort

• Send me something in writing
• Don’t have time right now
• It’s too much of a hassle
• We won’t use it

Customer doesn’t see it as a priority

• Not a priority now
• Call me next month or year
• I need to think this over
• Other things on my desk

Customer doesn’t believe it will work for them

• This isn’t for us
• You don’t have what we need
• We’re looking for something different
• I need better quality than what you offer

Customer doesn’t believe you

• We work with people in our industry
• Never heard of you
• I don’t like your company
• Bad experience with your company
• You don’t understand our problems (multiple issues here)

Customer doesn’t see you as the best solution

• Don’t see any reason to change
• We have to look at multiple suppliers
• Been doing business with them for years
• What makes you different?
• Why should I buy from you?
• My [insert friend or relative] is in the business
• Don’t see any difference

Customer doesn’t see any monetary reason

• Your competitor does it for less
• Price is too high, need a better price, etc
• Can’t afford it

Customer doesn’t believe that your solution would work

• Not sure how we would implement this
• Too much risk
• This is a lot to think about
• Change doesn’t go over well here

We will be writing separate blogs with each of these blocks of questions with ways to overcome these objections and move to the next step.  If you have other objections you would like to add to the list, please feel free leave a comment below.